Terms and Conditions

Effective Date: 7/15/2025

Last Updated: 7/15/2025

Welcome to Homie Haven (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our app and services (“Service”). By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

  • You must be at least 16 years old or the minimum legal age in your country.
  • By using the app, you affirm that you reside in the building or community you join, and that all information you provide is truthful.

2. Community Guidelines

To keep the community safe, you agree not to:

  • Harass, stalk, threaten, or abuse others
  • Post racist, sexist, hateful, or discriminatory content
  • Disclose others’ personal or identifying information without consent
  • Attempt to reveal (“doxx”) anonymous users
  • Impersonate someone else or mislead others
  • Use the app for illegal, violent, or malicious activities

Anonymity is a feature, not a shield for harm. We take misuse seriously.

3. User-Generated Content (UGC)

You may upload or share content including text, images, videos, and audio (“Content”).

  • You retain ownership of your content but grant us a non-exclusive, royalty-free license to use, reproduce, display, and distribute it in connection with operating the Service.
  • You are solely responsible for your content and its legality.
  • Content that violates these Terms may be removed without notice.
  • You agree not to post copyrighted material unless you own it or have permission.

4. Moderation and Enforcement

We reserve the right to:

  • Remove or restrict content at our discretion
  • Suspend or permanently ban accounts, without prior notice
  • Investigate reports of abuse or rule violations
  • Involve building management or law enforcement when needed

5. Monetization

We may monetize the Service in the following ways:

  • In-app purchases (e.g., premium features or subscriptions)
  • Advertisements, including personalized ads based on your app usage
  • Affiliate links or promoted content
  • Sponsored content or partnerships

Use of the Service implies consent to this form of monetization unless you opt out where applicable.

6. Third-Party Services

  • We may use third-party tools to operate parts of the Service, such as:
  • Authentication (e.g., email or building access systems)
  • Analytics (e.g., Google Analytics, Mixpanel)
  • Content moderation tools (e.g., AI-based flagging)
  • Cloud storage and hosting

We do not control third-party services and are not responsible for their actions or policies. Use of these services may be subject to their own terms.

7. Privacy and Anonymity

We respect your privacy and the option to remain anonymous within the app.

However, we may collect certain personal data for:

  • Verifying residency
  • Improving the user experience
  • Enforcing Terms and preventing abuse

Please review our full Privacy Policy to understand how we collect, use, and protect your information.

8. Disclaimers and Limitation of Liability

  • We do not guarantee the accuracy of user posts.
  • We are not liable for any harm, emotional distress, or damages resulting from user interactions or content.
  • You use the Service at your own risk.

9. Changes to the Terms

We may update these Terms at any time. Updates will be posted in-app or on our website. Continued use of the Service means you accept the updated Terms.

10. Termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms, community disruption, or legal compliance.

11. Contact

For questions, concerns, or legal notices, contact: [[insert support email]] www.homiehaven.com